Mobile Recharge
Process prepaid top-ups and postpaid bill payments for every major telecom operator from a single recharge screen, with instant confirmation.
Every operator, one recharge screen
Customers walk in needing a quick top-up or to clear a postpaid bill. SilverPe's recharge service connects to every major prepaid and postpaid operator, so you enter the mobile number, pick the plan or amount, and confirm — the operator processes it and the dashboard shows success or failure immediately.
Prepaid top-up
Any denomination or operator-listed plan can be recharged in seconds.
Postpaid bill payment
Pay the outstanding postpaid bill directly, with the amount fetched where supported.
Plan browsing
Look up current plans and validity for the customer's operator and circle.
Auto operator detection
The dashboard detects the operator and circle from the mobile number entered.
Instant success/failure status
No waiting — the dashboard reflects the operator's response within seconds.
Auto-refund on failure
Failed recharges that debit the wallet are refunded automatically to the partner wallet.
Processing a recharge
Enter the mobile number
The operator and circle are detected automatically from the number.
Choose the plan or amount
Pick from listed plans or enter the amount the customer wants to recharge.
Confirm and process
Confirm the recharge; the amount is debited from your wallet and sent to the operator.
Share the confirmation
Show or print the success confirmation for the customer's reference.
Commission by partner tier
Commission is a percentage of recharge value and varies slightly by operator.
| Partner tier | Commission structure | Payout |
|---|---|---|
| Retailer | Percentage of recharge value, operator-wise | Credited to wallet same day |
| Distributor | Override on every retailer in the group | Credited to wallet same day |
| Master Distributor | Override across all distributors in the region | Credited to wallet same day |
Mobile Recharge service terms
These terms apply specifically to the Mobile Recharge service and are in addition to the general SilverPe partner agreement accepted at registration.
- The partner is responsible for entering the correct mobile number and operator before confirming a recharge; recharges sent to an incorrect number due to entry error are not refundable by SilverPe.
- Recharge plans, validity and pricing are set by the respective telecom operator and may change without prior notice from SilverPe.
- Where a recharge fails after the wallet has been debited, the amount is credited back to the partner wallet, typically within a few hours and no later than 24 hours.
- Commission is payable only on recharges confirmed successful by the operator; commission already paid on a later-reversed recharge will be deducted from the partner wallet.
- The partner must not charge the customer any amount over and above the recharge value and any convenience fee shown at the time of transaction.
- Certain operators may impose their own daily or monthly recharge limits per number, which are enforced by the operator and reflected in the dashboard.
- SilverPe may temporarily disable recharges for a specific operator during network downtime at the operator's end, without prior notice.
- Disputes regarding non-credit of talktime or data despite a successful recharge status must be raised with SilverPe support within 7 days of the transaction.
- Repeated recharges to numbers reported as fraudulent or in violation of operator policy may lead to suspension of the partner's recharge access.
- These terms may be updated from time to time; continued use of the Mobile Recharge service after an update constitutes acceptance of the revised terms.
Questions about the recharge service
Once an operator confirms a recharge, it cannot be reversed or redirected to a different number, so always confirm the number with the customer before processing.
Yes, postpaid bill payment is available for supported operators, with the outstanding amount fetched where the operator allows it.
Credit is typically instant once the dashboard shows the recharge as successful, though it can occasionally take a few minutes depending on the operator.
Add Mobile Recharge to your counter
Register today and start recharging every operator from one screen.