DTH Recharge
Recharge every major DTH operator at your counter, with the current plan and subscriber details looked up automatically before you confirm.
Every DTH operator, looked up by subscriber ID
Enter the customer's subscriber or viewing card ID, and the dashboard fetches the operator, current plan and balance where the operator supports it. Confirm the recharge amount, and the top-up reflects on the set-top box within minutes.
All major DTH operators
Recharge across every leading DTH operator active in the customer's area.
Plan and balance lookup
Current plan, validity and balance are shown before the customer pays, where supported.
Any amount recharge
Recharge a specific amount or select from the operator's listed plans.
Subscriber ID validation
The dashboard checks the subscriber ID format before submitting to reduce failed attempts.
Instant status update
Success or failure reflects in the dashboard within seconds of confirming.
Auto-refund on failure
Failed recharges that debit the wallet are refunded automatically.
Processing a DTH recharge
Select the operator
Choose the customer's DTH operator from the list.
Enter the subscriber ID
Enter the viewing card or subscriber ID printed on the set-top box or a recent bill.
Choose the plan or amount
Pick a listed plan or enter the recharge amount the customer wants.
Confirm and share receipt
Confirm the recharge and share the confirmation once the operator processes it.
Commission by partner tier
| Partner tier | Commission structure | Payout |
|---|---|---|
| Retailer | Percentage of recharge value, operator-wise | Credited to wallet same day |
| Distributor | Override on every retailer in the group | Credited to wallet same day |
| Master Distributor | Override across all distributors in the region | Credited to wallet same day |
DTH Recharge service terms
These terms apply specifically to the DTH Recharge service and are in addition to the general SilverPe partner agreement accepted at registration.
- The partner must confirm the operator and subscriber ID with the customer before submitting; recharges sent to an incorrect subscriber ID due to entry error are not refundable by SilverPe.
- Plan pricing, validity and channel packs are set by the respective DTH operator and may change without prior notice from SilverPe.
- Where a recharge fails after the wallet has been debited, the amount is credited back to the partner wallet, typically within a few hours.
- Commission is payable only on recharges confirmed successful by the operator; commission already paid on a later-reversed recharge will be deducted from the partner wallet.
- The partner must not charge the customer any amount over and above the recharge value and any convenience fee shown at the time of transaction.
- Activation of the recharged plan on the set-top box depends on the operator's own systems and may take a short while after the transaction is confirmed.
- SilverPe may temporarily disable recharges for a specific operator during network downtime at the operator's end, without prior notice.
- Disputes regarding a successful recharge not reflecting on the set-top box must be raised with SilverPe support within 7 days of the transaction.
- Repeated recharges flagged as unusual or inconsistent with normal customer behaviour may lead to a review of the partner's DTH recharge access.
- These terms may be updated from time to time; continued use of the DTH Recharge service after an update constitutes acceptance of the revised terms.
Questions about the DTH recharge service
It's printed on the set-top box itself and on the customer's most recent recharge or bill receipt.
Yes, most operators support a plain top-up amount in addition to listed plans.
Activation is usually instant to a few minutes, depending on how quickly the operator's system updates the set-top box.
Add DTH Recharge to your counter
Register today and start recharging every DTH operator from one screen.